WELCOME AND THANK YOU

Each year the Kenya International Film Festival brings together a dedicated team of volunteers to help ensure the best film-going experience possible for our patrons, filmmakers, jurors and international visitors. As a non-profit organization we are grateful for the effort and considerable contributions made by our volunteers every year. We recognize the volunteers returning from prior as well as welcome all the new faces for this year.

EXPECTATIONS OF A VOLUNTEER

Volunteers are the face of the Kenya International Film Festival. As a host, we ask you to always be respectful and gracious. We ask that you become knowledgeable on the many aspects of the Festival such as: theatre locations, different types of passes, ticketing options, and the variety of programs being offered.

As a representative of the Film Festival you should refrain from distributing self promotional materials while on duty e.g. scripts, headshots, business cards, etc. Make yourself available to answer questions or direct patrons, and be conscious of allowing people their personal space. If you don’t know the answer to a question, be honest, and make every reasonable attempt to find out, or direct them toward a knowledgeable source. We appreciate your willingness to help us make this year’s festival the best yet, by honouring your shifts, showing up on time and staying until the job is done.

VOLUNTEER INFORMATION

NOTE: all volunteers are required to be 18 years or older. Volunteers who work parties or special events are required to be 21 or older.

ATTENDANCE

Please allow extra time for your arrival, check your scheduled shifts and arrive on time. Any no-shows or habitual tardiness could result in disqualification from the current and future Festivals. If a scheduling conflict arises, please inform the Volunteer Coordinator in good time.

APPEARANCE

Remember that you are a representative of both the Festival and Kenya. Please dress appropriately the 6th Annual KIFF Volunteer Shirt will be provided, the shirt should be worn for all your volunteer shifts, for cold weather it is recommended that volunteers wear layers of clothing underneath their Volunteer Shirt While on duty, refrain from eating, smoking, chewing gum or drinking beverages other than bottled water. Also, please leave all cameras at home during your shifts. We understand the desire to have a photo taken with your favourite celebrity, but please refrain from doing this during your shifts.

PASSES AND TICKETS

Become familiar with the passes and ticketing options. Remember that all Pass holders have priority entrance to events

FESTIVAL STAFF

Festival Staff are allowed immediate access to all events. All staff will be wearing passes that indicate their Staff status. If someone claims to be ‘Staff’ but dose not have a pass, check with a Team Leader, before admitting this person to any privileged areas. The Volunteer Coordinator is the person you look to when you don’t know the answer to a question, or become aware of a situation that does not ‘seem right.’